Repair Policy

We aim to keep our products in circulation for as long as possible. Help us do so by choosing to repair your towels instead of sending them to the landfill. Or, if you’re done using your towel, send it to us and we’ll find a way to dispose of it as eco friendly as possible.

Defects:
We offer a one-year warranty on all defects in materials, craft-woman-ship, and product failures.

Start the warranty claim process by emailing a description and photo of the defect to us: info@shoplavalinens.com

Wear and Tear:
Some adventures are going be more rugged than others; we've got your back. We're happy to provide repairs for any normal wear and tear. Please note, you are responsible for shipping costs.

Start your towel repair process by emailing us a photo and description of the damage to info@shoplavalinens.com.

We reserve the right to determine that a product is beyond repair.