Repair Policy
We aim to keep our products in circulation for as long as possible. Help us do so by choosing to repair your towels instead of sending them to the landfill.
Defects:
We offer a one-year warranty on all defects in materials, craft-woman-ship, and product failures.
Start the warranty claim process by emailing a description and photo of the defect to us: info@shoplavalinens.com
Wear and Tear:
Some adventures are going be more rugged than others; we've got your back. We're happy to provide repairs for any normal wear and tear. We just ask you cover the cost of shipping.
Start your towel repair process by emailing a photo and description of the damage to info@shoplavalinens.com.
We reserve the right to determine that a product is beyond repair.