While linen is a very durable material, it is not fond of heat. To keep your towels in tip-top condition for years to come:
Do not use bleach.
Do not use fabric softeners or dryer sheets. These may inhibit the absorbency of the towel.
Dry on low heat or hang to dry. If hanging to dry, resist wringing it out first as this may damage the fibers.
Instead, simply squeeze out the water using your hands without twisting the fabric.
If hanging outside to dry, do not hang in direct sun for long periods of time to avoid fading and deterioration of the fibers.
For stubborn stains:
Pre-treat the spot with Fels Naptha or a similar soap. (We suggest using Fels Naptha sparingly because it is not eco-friendly. However, it does wonders on stains that are otherwise impossible to get out.)
If you prefer to use a more eco-friendly option than Fels Naptha for stain removal, we suggest castile soap.
Increase the water temperature to 60 degrees. At this temperature, the linen fibers should relax and release the stain.
Tip: If using Fels Naptha, first soak the bar in a glass of warm water. Then rub the bar on the stain. Soaking the bar prior improves the soaps ability to penetrate the stain.
We are very particular about the linen we source and how we construct your towels to ensure they last through your many years of adventures. By providing proper care, you will help ensure they do too!
As always, please let us know if you have any questions: firstname.lastname@example.org or call us: 970.439.2590.
Any tips for removing stains with eco friendly soaps, we'd love to hear them! We are continuing to test various soaps as well.
We hope you love your towel! But if you decide it’s not right for you and your adventures, you may return or exchange it within 60 days of purchase.
If you would like to exchange one towel for another, let us know. Email your order number and what you would like to exchange to: email@example.com or call us: 970.439.2590. We’ll provide a printable shipping label at no charge.
As soon as the towel you are exchanging is on its way back to us, we’ll send the replacement towel and wave the shipping cost.
Returns within the U.S.
If you would like to return your towel, email your order number and what you would like to return to: firstname.lastname@example.org or call us: 907.439.2590. We’ll provide a printable shipping label at no charge.
After we receive your return, we’ll refund your purchase.
If you would like to return your towel, please email your order number and what you would like to return to: email@example.com or call us: 907.439.2590.
Please note, you are responsible for return shipping charges.
If you would like us to provide a shipping label, we are happy to do so at cost. We will choose the most economical option and the shipping cost will be deducted from your refund.
If you choose to mail your return on your own, please purchase tracking and insurance. We are not able to refund a return if we do not receive it.
After we receive your return, we will refund your purchase.